Support

Can't find what you need? Email us

How does Soot enhance my photos?

Soot uses AI to sharpen, denoise, and upscale your photos while maintaining absolute fidelity to the original. No identity changes, no plastic skin — just a clearer version of your photo.

Do my credits expire?

No. Credits never expire. Buy once, use whenever you want.

Do you store my photos?

Photos are temporarily stored for processing and automatically deleted within 24 hours. We never view, share, or use your photos for any purpose other than enhancement.

Do I need an account?

No. Soot works immediately after download with no sign-up required. Your credits are tied to your device.

What if an enhancement doesn't look right?

Contact us at hello@usesoot.com with the details and we'll make it right — whether that means a credit refund or troubleshooting the issue.

Can I use Soot on iPhone?

Soot is currently Android-only. iOS is on the roadmap.